We take great caution and care in handling our customer’s personal information, making sure your privacy is protected and your details remain confidential.
This Policy outlines how personal information is collected, used, disclosed, kept and protected. Please also find how you can gain access to, amend, renew or remove any personal information you have provided to Grumpy Bug Enterprises. If you have any further concerns, or require any further information, we would be happy to help. Please refer to our Customer Support for contact information and we should get back to you within at least 5 days. This Policy is subject to change and is always available on our website.
In using the term 'personal information', we refer to it as any details about an individual that identifies and helps to recognise them, for example a customer’s name, gender, DOB, address, mobile number and email.
Information about your computer hardware and software is automatically gathered by us when you access and use our website, including (but not limited to) IP address, browser type, access times and/or referring to our website addresses. It is used by us for the running of our site and the goods and services we offer on it and in the maintenance of quality and value.
We do not gather your financial information or store credit card numbers employed in the purchasing of our products, rather it is collected by a financial institution that owns their own separate privacy policy.
If you receive a request to give personal information (including but not limited to credit card details) in an email, text, social media direct message, please do not provide your information as the message may be fraudulent. If you come across any suspicious activity, please bring it to our attention through our contact details provided on our Customer Support page.
Upon request, we may gather your information by law, but usually we collect personal information that pertains to you to allow us to:
Personal information obtained from you may only be used for these stated purposes.
We gather personal details from you when you consent to communications from us when providing details through the Payment page of Checkout, and/or you process a return/refund, participate in a competition and contact us. Your consent is therefore implied by the action of providing personal details in taking these actions.
Cookies and other tracking technologies through the GoDaddy domain platform are used to gather information about this website usage and navigation.
This is purely for us to better understand:
You may choose not to accept cookies that allow for these purposes at your own discretion.
You can unsubscribe to your email marketing communications through the “unsubscribe” link in the header/footer of our emails, or by contacting us through Customer Support.
We will not disclose your personal information to any third party (unless required by law) without your authorisation.
Should you desire to remove or amend your personal information, please contact us through Customer Support.
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